Tactics

Tactics

Direct Mail Design And Copy Basics Advertising’s Best Mascots Six Ways for Service Providers to Improve Communication with Prospects and Clients The 12 Best Tips for Dealing with Unhappy Customers “You’re Fired!” Save Your Resources for Your Valuable...
Marketing Metrics

Marketing Metrics

CLV – Customer Lifteime Value – What Does It Really Mean? The Only Four Ways To Grow Any Business Pricing Your Products Syndication Permissions: If you’d like to use this article on your website or blog, you have our permission as long as you do not alter...
Tactics

The 12 Best Tips for Dealing with Unhappy Customers

The 12 Best Tips for Dealing with Unhappy Customers Responding to angry, disgruntled and frustrated customers can be very stressful, especially over the phone. However, I strongly believe that this is precisely the time when businesses have a golden opportunity to...

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