by David Scarborough | May 16, 2022 | Articles
Direct Mail Design And Copy Basics Advertising’s Best Mascots Six Ways for Service Providers to Improve Communication with Prospects and Clients The 12 Best Tips for Dealing with Unhappy Customers “You’re Fired!” Save Your Resources for Your Valuable...
by David Scarborough | May 16, 2022 | Articles
CLV – Customer Lifteime Value – What Does It Really Mean? The Only Four Ways To Grow Any Business Pricing Your Products Syndication Permissions: If you’d like to use this article on your website or blog, you have our permission as long as you do not alter...
by David Scarborough | May 9, 2022 | Articles, Marketing 101
Marketing 101: What a Marketing Plan Is, and Is Not A marketing plan is a written roadmap that documents a company’s short and / or long-term objectives, the strategies and actions necessary to achieve them and the relevant data used to support its forecasts and...
by David Scarborough | May 8, 2022 | Tactics
“You’re Fired!” Save Your Resources for Your Valuable Clients Regardless of what you’ve heard, all customers are not created equaly. Some are simply more valuable to your business, than others… while even others are literally a drain on your...
by David Scarborough | May 8, 2022 | Tactics
The 12 Best Tips for Dealing with Unhappy Customers Responding to angry, disgruntled and frustrated customers can be very stressful, especially over the phone. However, I strongly believe that this is precisely the time when businesses have a golden opportunity to...