The Importance of Retaining Customers

The Importance of Retaining Customers

The Importance of Retaining Customers   Following is an excerpt from an email I recently received. It is written by Lisa Hajj, a communications director with a company in Georgia. She was responding to this American Marketing Association 'blog' question: "Have any of...

The Role of Marketing in Every Business

The Role of Marketing in Every Business

The Role of Marketing in Every Business   Marketing is a creative, ever-changing orchestration of many activities needed to accomplish the overall strategies and objectives of a business or organization. As I said before, it is the heart and brain of every business....

The Science of Marketing

The Science of Marketing

The Science of Marketing   Science: 1. a systemized knowledge derived from observation, study. 2. a branch of knowledge, especially one that systematizes facts, principles and methods in order to produce solutions in some problem domain. As Webster...

View Marketing as a Process, Not a Project

View Marketing as a Process, Not a Project

View Marketing as a Process, Not a Project   Smart businesspeople understand that they must build and maintain long-term relationships with profitable customers. This starts when they invite their prospects to purchase their superior products and services and ends...